Ochre Medical Centre Grant Street/Ballina Central is looking for a reliable, enthusiastic, Receptionist to join their supportive team. 

Location: Ochre Medical Centre Grant Street/Ballina Central

Established in 2002 by GPs Dr Ross Lamplugh and Dr Hamish Meldrum in Bourke, NSW, Ochre Health is a leading provider of primary healthcare in Australia, operating a network of over 60 medical centres around the country. Built on a founding purpose of improving health in regional and rural communities and now partnering with over 350 doctors, the company is unique amongst its peers in recording and reporting on patient health outcomes.

 Responsibilities

• Front desk administration (answering phones, making appointments, processing claims and payments)

• Liaise with patients and their families, GPs, other health professionals and their staff in a compassionate manner

• Scanning and updating all patient-related correspondence and results

• All general reception, administrative and medical support duties as required

• Provide ongoing support to GP and practice nurse as required

• Be a friendly point of contact between patients and the internal clinical team

• Ability to work independently and as a team

Essential Requirements

• Medical Reception experience required or Similar

• Best practice software experience highly regarded.

• Strong Customer Service Skills with an ability to work in a fast-paced environment

• Close attention to detail

• Confident in the use of technology

• Show initiative and work productively within a team environment

• Ability to multi-task and prioritise duties

• Ability to work alone and as part of a close team

• Exceptional time management skills

• Establish and maintain a great rapport with patients and colleagues.

If you meet the essential criteria, we look forward to receiving your application for this great role within the Ochre Family. We are keen to support you and your future career opportunities and welcome your responses.